Pre-Purchase Information & Polices

Please make sure you read prior to making any purchase. This information is VERY important and will answer most questions about our products, shipping, processing, color options, and more. However, if you still have any questions please feel free to message through our contact us page and we will address it in a timely manner. Thank you.

Can I change or cancel my order?

When you submit an order through our checkout page, it begins to process. Regrettably, this means that we cannot cancel or make any changes to your order. We apologize for any inconvenience. Please make sure your items and colors are exactly what you want before clicking “submit”**  This can include but is not limited to:

• Billing or shipping address update

• Addition or removal of items

• Change in color or organizer type

• Addition or removal of a discount code

• Order cancellation request

 

Important information about monthly & bonus Free gift....

-ALL ORDERS must meet $100+,THIS MEANS YOUR SUBTOTAL MUST REACH $100 BEFORE ANY TAXES & SHIPPING IF YOU USE A CODE AND IT BRINGS YOUR SUBTOTAL BELOW $100 YOU WILL NOT MEET THE REQUIREMENTS.

-Code needed at check out

-Free gifts are available while supplies.

-Maximum 1 free gift per order while supplies last, 2 free gift max if ONLY 2nd is a bonus free gift, if you add 2 codes & one is NOT a bonus free gift our packer will pick one free gift for you.

-You can not combine different orders to equal $100.

-Any refund credits, store credits are excluded from this offer.

*ONLY ONE BONUS FREE GIFT ALLOWED PER ORDER*

How long does it take for my order to ship out?

YOU CAN FIND YOUR “SHIP OUT” DATES ON MANY PAGES;

  1. The product page, when shopping.
  2. In cart page, when you add product to cart.
  3. Check out page, before & after you purchase.
  4. Thank you for your order page, after you purchase.
  5. Your email confirmation, right next to the products name.

Has my order shipped/ what is the status of my order?

If your order says processing or you haven’t received a tracking number that means your package has NOT been shipped yet. Its still in production. YOU CAN FIND YOUR “SHIP OUT” DATES ON: The product page, in cart page, check out page, thank you for your order page & your email confirmation.

Will I get a tracking number & where can I see it?

Yes, your tracking number will be emailed once your package gets shipped out, CHECK SPAM FOLDER as well. If you have an account with For Her Vanity you are able to log on and see your tracking number as well.

Delay:

Your order can get delayed for a few reasons;

1. High volume of orders
2. New product launch
3. During the holidays
4. Makeup Organizers with NO glamour glitter

I've been sending DM's on Instagram but you haven't open/seen my message?

We do not address any questions about existing orders on our social media platforms, For any and all question about orders, ordering, products etc please send an email at [email protected] .

You will receive an automatic message with links that are very help & answer many questions. If our assistant sees that your answer is not available in those links you will receive an answer within 1-2 business days. Business hours are MONDAY to FRIDAY 9AM- 6PM PST.

What does your Shipping Insurance cover?

Our shipping insurance ONLY covers damage products during shipping. We do NOT cover lost or stolen packages, you will have to file a claim with the company liable to delivered your package (USPS or FEDEX)

What if my item was damaged during shipping?

For Her Vanity shall not be liable for any lost, stolen packages or for any delay caused by act or default of the shipping carrier we however do offer shipping insurance for damage products during shipping. We HIGHLY recommend selecting Shipping insurance at checkout so you can be covered for any damage during shipping. We make sure all packages are packed very well. We add extra fragile stickers to packages so the carrier can handle the package with care.  It is important to know if you reject our shipping insurance you will assume full responsibly for the package.  

Steps to take if you are covered by our shipping insurance :

  1. Make sure to email us within 72 hours after package has been marked as delivered. (MUST BE WITHIN THIS TIME FRAME NO EXCEPTIONS)
  2. Email must contain order number the name of the product(s) and a photo(s) of damage item(s)  .
  3. Once we receive your email with correct information we will begin to process your claim.

Why isn't my coupon code working?

There are some restrictions on coupon codes such as:

-All sale items are excluded from any coupon codes. Sale price is final price.

-New items

– Certain codes can not combine

Why didn't I receive my order confirmation email?

Order Confirmation emails are typically sent within a few minutes of placing your order, but can take up to an hour. Also, make sure to check your spam folder!
We often find that incorrectly types email addresses are often cause of missing emails.

What is Glamour Glitter?

Our Glamour Glitter is our famous glitter that is sprayed on your painted organizer.

Wood can have MANY imperfections this is why we highly recommend adding Glamour Glitter because not only it makes your organizers look extra prettier, it hides most imperfections, acts as a seal so it protects the paint, it gives it a final smoother look, & it makes it easier to clean your organizer.

Glamour Glitter can change the original color. It has a sliver tone. Please make sure to check out our Instagram highlights to look at the colors with added glamour glitter.

Do you ship internationally?

YES we are shipping internationally!

Do you do custom orders?

We mass produce our products, because of this we don’t take any custom orders. Sorry.

When is a certain makeup organizer coming back in stock?

Out of stock products are extremely high demand. We encourage you to check back regularly. We have increased production and post on our Instagram once we are about to restock. We highly recommend you signing up on the wait list to be the first in line for a restock notification. IN ADDITION to that For Her Vanity does launch NON-PERMANENT collections which means once an item from that collection sells out it does NOT restock. So don’t miss out on our non-permanent collections.

What drawers do your Makeup Drawers Inserts fit in?

We only create inserts for the IKEA Drawers 5 & 9 and Impressions Vanity SLAYSTATION® 5-DRAWER  & 9- DRAWER MAKEUP VANITY STORAGE UNIT.

If you own a different brand drawer or style PLEASE read inserts measurements before buying, once you purchase your inserts you are not able to return or exchanged them as they are not designed for any other brand or style.

IKEA:
Large Insert approximately 14″ Long X 11.5″ Wide X 2″ Tall
Mini Insert Approximately 11.5″ Wide X 5.75″ Long X 2″ Tall

Impressions Vanity:
Large Insert approximately 12″ Long X 11″ Wide X 2″ Tall
Mini Insert approximately 11″ Wide X 7″ Long X 2″ Tall

Which Drawers Does these Inserts Fit In?

IKEA: These organizers are designed to fit in the Alex 5 & 9 Drawers as follows:
The Alex 5 Drawer will fit any combination of a large organizer & a mini organizer, or, any combination of 3 mini organizers.

The Alex 9 Drawer will fit any large organizer, or, any combination of 2 mini organizers.
Impressions Vanity: These organizers are designed to fit in the SlayStation® 5, 6 & 9 Drawers as follows:

Impression Vanity: The SlayStation 5 Drawer will fit any combination of a large organizer & mini organizer, or, any combination of 2 mini organizers.

The SlayStation 6 or 9 Drawer will fit any large organizer , or, any combination of 2 mini organizers.

Where can I see color option?

Learn more about our Color Options Click this link.

What are your return, exchanges & cancellation policies?

Unfortunately, no. Once an order is placed, you are unable to cancel or modify the order. All sales are final. So sorry for any inconvenience

My organizer has a texture to it, is that normal?

Yes! keep in mind we are painting directly on wood that has been cut, sanded & prepped there can be some texture on the finish product.

My organizer has a little paint on the bottom is that normal?

We don’t paint the bottom of our organizers the way the rest of the organizer is painted but yes, your organizer may have a little paint on the bottom.

That is not always the case but it can happen. The way the organizers are positioned during painting process and moved around may cause some paint to get underneath, which means it will NOT have an even paint layer on the bottom.

What's the best way to clean my organizer

Make sure to clear any visible dust from your organizer with a high quality feather duster then wipe with a damp micro fiber cloth.